Shipping policy
Shipping Policy
Free U.S. Shipping
We offer free standard shipping on U.S. orders. Orders are dispatched immediately after purchase from the nearest available warehouse among our six U.S. warehouse locations.
Delivery Time
Most customers receive their orders within 2–5 days. The fastest delivery can arrive in as little as 2 days. Delivery times may vary based on product availability, destination, carrier schedules, weather, holidays, and other conditions outside our control.
U.S. Warehouse Locations
Chino, CA
Garland, TX
Brookshire, TX
New Castle, DE
Hainesport, NJ
Rincon, GA
Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Delayed or Missing Packages
If tracking information has not been updated for an extended period, or your package appears delayed, lost, or marked delivered but cannot be found, please contact support@kerryyoo.com with your order number. Our support team will review the shipment and provide next steps.
Please make sure your shipping address is complete and accurate before placing an order.
Customer support: support@kerryyoo.com | 24/7 Online Support.
